Battle.net credit and WoW game time at Aldi - this is how confusion happens
Remember. One of our readers contacted us and described that he wanted to buy Battle.net credits at a branch of Aldi Süd, but got a code for WoW game time printed on a receipt. A Blizzard employee then informed this reader that Aldi no longer had Battle.net credit in its program. Should such a code mix-up occur, then those affected should contact Blizzard support with a ticket. First of all: There are still Battle.net credits as well as WoW game time available at Aldi Süd . To make sure you get the right product, you should look for credit cards on display. If there is no such display in the store, make sure you have bought the right product by looking at the code voucher you received.
The whole story turns out to be a bit more complicated, as we discovered in correspondence with our reader and a Medion employee in the "Electronic Service Distribution Service" area. Of course, we don't want to withhold from you what our reader and we have now learned.
It should be noted that until recently, WoW game time was also a credit product. In other words, the purchased value could also be added to your Battle.net credit and not exclusively to your game time. According to Medion, Blizzard has changed this so that redeeming a WoW playtime code only grants playtime for WoW. Our reader went to the checkout at his Aldi store and asked for Battle.net credit, which has always cost him 25.98 euros so far.
Now we have received the following explanation from Medion: "The Battle.net credit as a physical card is only available at Aldi SÜD on a second placement in the store and not at the checkout. However, not all stores (depending on size) are equipped with this second placement and the checkout staff can only access the corresponding item by entering the respective item number. As mentioned, until about 2 months ago, the €25.98 value of the 60-day WoW game time could also be used as Battle.net credit. However, this has been changed by Blizzard. "
So a few unfortunate coincidences have collided. Our reader, although he wanted to buy Battle.net credits, always received a voucher for WoW game time in his store. Since Blizzard apparently made a change a short time ago, he did not receive the credit on his account as usual, but WoW game time - just like some other Blizzard fans. The Medion employee wrote to him that not every Aldi employee knows the difference between credit and game time. But due to the fact that there was no booking difference at Blizzard until recently, it was not noticed that game time was actually converted into credit.
As already mentioned: If such a code mix-up should occur, then those affected should contact Blizzard's support with a ticket. Many thanks to our reader and to the Medion employee for the information!Support buffed - it will only take a minute. Thank you!
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